Credit Card Chargebacks

Erica Alini of Global News covered credit card chargebacks during the COVID-19 pandemic,

There are three main layers of laws and rules surrounding chargebacks, says Omar Ha-Redeye, executive director of the Durham Community Legal Clinic in Oshawa, Ont. The first is the contract between you and the merchant. The second is your credit card agreement. The third are statutes and regulations specific to certain industries as well as your province’s Frustrated Contract Act, which spells out what should happen when a contract becomes impossible to uphold due to circumstances outside the control of the parties to the agreement.

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